We take 2 to 3 days to process your order and then 2 to 3 weeks to deliver.

Yes, absolutely. We ship worldwide.

Our offices are located at Chapelys Limited
76774328
Rm 602, 6/f, Kai Yue Comm Building, No.2c, Argyle Street, Mong Kok Hong Kong. Our international warehouse is located in China.

Yes, wait 3 days after your order and you will receive an email with instructions on how to track your order.

We are sorry to hear that. Simply send us a picture of the damaged item in question to the email address: hello@zinjaro.co.uk and we will send you a similar replacement item as soon as possible.

We are located at Chapelys Limited
76774328
Rm 602, 6/f, Kai Yue Comm Building, No.2c, Argyle Street, Mong Kok Hong Kong.

We apologize for the delay. Sometimes international shipping can take longer than expected due to customs clearance. However, you can track your order and see where it is at any time. If you still feel that you need help tracing your package or would like to inquire about your package, please contact us by email at hello@zinjaro.co.uk

We do our best to resolve any problems that our customers may have with their online items. If you still wish to receive a refund on your order, we can of course carry out the payment if the recourse is made within 30 days of the date of the order and the product(s) concerned are not sold. For more information, please read more about our refund policy.